Last updated: [To be confirmed before launch]
These Terms & Conditions ("Terms") govern all orders placed with RS SUSHI LTD (Company No. 16222102, registered in England and Wales) trading as CLARKE FINE JEWELS. By placing an order you confirm that you have read and accepted these Terms. Please read them carefully before ordering.
RS SUSHI LTD, Company No. 16222102, registered in England and Wales on 31 January 2025. Registered office: OAKTREE HOUSE 408 OAKWOOD LANE, LEEDS, LS8 3LG, UNITED KINGDOM. Website: rssushi.com · Email: rssushi@rssushi.com · Phone: +44 7529 919093.
All orders are subject to acceptance by us. When you place an order through the checkout you will receive an order acknowledgement by email; this does not constitute acceptance of your order. Your order is accepted and a contract is formed only when we confirm dispatch of the goods by email. Where payment has been made by bank transfer before acceptance, funds are held and refunded in full if we are unable to accept the order.
All prices are displayed in Euros (EUR). Delivery charges are calculated at checkout based on the delivery zone and the size tier (S/M/L) of each item — there is no free-shipping threshold. We take reasonable care to ensure prices are accurate; in the event of a pricing error we may contact you before accepting the order.
Payment is accepted by bank transfer only. Bank details (IBAN / beneficiary) will be confirmed at checkout and are currently [To be confirmed before launch]. Goods are dispatched only after cleared payment is received. Please use the order number as the payment reference. Do not send cash.
We dispatch all orders from our EU warehouse (Germany). Every order of fine jewellery is shipped fully insured with signature on delivery. Delivery estimates: Zone A (UK) 2–4 working days, Zone B (EU Core) 2–5, Zone C (Rest of Europe) 3–7, Zone D (Rest of World) 7–14 working days, from the date of cleared payment. Risk in the goods passes to you when the carrier records delivery. See our Shipping & Delivery Policy for full details.
You have the right to cancel your order within 14 days of receiving the goods without giving a reason (EU Distance Selling Regulations / UK Consumer Contracts Regulations 2013). Goods must be returned unworn, undamaged and in their original packaging. See our Returns & Refund Policy for the full process. Custom-made pieces are exempt from the right to cancel unless otherwise agreed.
You have statutory rights under EU Directive (EU) 2019/771 and, in the UK, the Consumer Rights Act 2015, including a 2-year legal guarantee against lack of conformity and, in the UK, a short-term right to reject within 30 days. Nothing in these Terms limits those rights. See our Warranty & Faulty Goods Policy.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. To the maximum extent permitted by law, our total liability for any claim arising from an order is limited to the amount you paid for the goods concerned.
These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms or any order shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer-protection rules of your country of residence provide otherwise.
Last updated: [To be confirmed before launch]
For all standard (non-custom-made) jewellery, you may cancel your order within 14 calendar days starting the day after you (or someone you nominate) receive the goods. No reason is required. This does not affect your statutory rights relating to faulty or misdescribed goods.
Items must be returned unworn, undamaged and in their original packaging, with any certificates or documentation included. Fine jewellery is delicate — handle returns with care. Items showing signs of wear, resizing, engraving or alteration are not eligible for a no-reason return (custom work cannot be cancelled once production has begun).
Email us at rssushi@rssushi.com with your order number and the reason for return. We will reply within 2 working days with the return address and instructions. Return the goods in their original packaging with proof of postage.
You are responsible for the cost of return shipping unless the return is due to our error or a faulty item. We will refund the full purchase price (excluding any return-shipping cost you incur) within 14 days of receiving the returned goods, by bank transfer to the account used for the original payment. Refunds are issued only after the goods have been received and inspected.
If an item arrives damaged, faulty or not what you ordered, contact us within 14 days of receipt with photographs. We will arrange collection or return instructions and a full refund or replacement, including any reasonable return costs. Your statutory rights (including the UK 30-day short-term right to reject and the EU 2-year guarantee) are unaffected.
Custom-made, engraved or resized pieces, and items personalised to your specification, are exempt from the 14-day cancellation right (UK Consumer Contracts Regulations 2013, Reg. 28, and the corresponding EU exemption for goods made to the consumer's specification).
Last updated: [To be confirmed before launch]
We dispatch all orders from our EU warehouse (Germany). Every order of fine jewellery is shipped fully insured, with signature on delivery, via a tracked courier. There is no free-shipping threshold — every order carries a shipping charge calculated from the delivery zone and the size tier (S/M/L) of each item.
Orders are priced according to four delivery zones selected at checkout:
| Size | Zone A (UK) | Zone B (EU Core) | Zone C (Rest of Europe) | Zone D (Rest of World) |
|---|---|---|---|---|
| S | €9.90 | €7.90 | €12.90 | €19.90 |
| M | €14.90 | €12.90 | €19.90 | €29.90 |
| L | €24.90 | €19.90 | €29.90 | €44.90 |
At checkout, shipping is calculated per line item (zone rate × the item's size tier × quantity) and summed into a single shipping total.
Orders are dispatched within 1–2 working days of cleared payment. Estimated delivery from dispatch: Zone A 2–4 working days, Zone B 2–5, Zone C 3–7, Zone D 7–14. Delivery estimates are from our EU warehouse and may vary in remote areas. You will receive tracking details by email.
All fine-jewellery orders are fully insured during transit and require a signature on delivery. Please ensure someone is available to sign at the delivery address, and check the parcel for damage on receipt. If you cannot sign, the carrier will hold or return the parcel; additional redelivery fees may apply.
For deliveries outside the UK and EU, local customs duties or other charges may be payable by the recipient. These are not included in our prices or shipping charges and are your responsibility. Please check local rules before ordering.
If a parcel is lost in transit we will replace or refund the order in full once the carrier confirms the loss (typically within 15 working days of dispatch). If your parcel has not arrived within the expected window, contact us and we will investigate with the carrier. Unless otherwise agreed, goods must be delivered within 30 days of the contract (UK/EU default delivery rule); if we cannot deliver within that window we will contact you.
Last updated: [To be confirmed before launch]
This Privacy Policy explains how RS SUSHI LTD ("we", "us") collects, uses and protects your personal data when you use our website and services, in line with the UK GDPR and the EU General Data Protection Regulation (EU) 2016/679.
We collect the information you provide when placing an order or contacting us: name, billing and delivery address, email address, phone number, order details (products, variants, quantities, prices), and — where you contact us — the content of your message. We also collect limited technical data when you browse (see our Cookie Policy).
We rely on the legal bases set out above: performance of a contract, compliance with legal obligations, and our legitimate interests in running our business efficiently and securely. We do not sell your personal data.
We share your data only with service providers who need it to fulfil your order: our delivery courier (name, address, phone, order reference) and our payment/banking partners (payment reference, order number). Where a provider processes data outside the UK/EEA we ensure appropriate safeguards (such as EU/UK standard contractual clauses).
We keep order data for as long as required for tax and accounting purposes (typically 6–7 years) and warranty claims. Enquiry messages are kept for up to 24 months. Marketing consent data is kept until you withdraw consent.
You have the right to: access your data, correct inaccurate data, request erasure, restrict or object to processing, request portability, and withdraw consent at any time. To exercise any right, email rssushi@rssushi.com. You also have the right to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office).
Data controller: RS SUSHI LTD, Company No. 16222102, England and Wales. Registered office: OAKTREE HOUSE 408 OAKWOOD LANE, LEEDS, LS8 3LG, UNITED KINGDOM. Email: rssushi@rssushi.com.
Last updated: [To be confirmed before launch]
This website uses a small number of cookies and similar technologies to make the site work and to remember your preferences. When you first visit, a consent banner asks you to Accept or Reject non-essential cookies; your choice is stored on your device.
These cookies are necessary for the site to function and do not require consent.
We do not currently place third-party marketing or analytics cookies. If we add analytics or advertising tags in the future, we will update this policy and ask for your consent before they load. If you Reject non-essential cookies, no such scripts are loaded on your device.
You can change or withdraw your choice at any time by clearing your browser cookies and reloading this page to see the consent banner again. You can also block or delete cookies through your browser settings; essential cookies may need to remain for the cart to work.
Questions about cookies: rssushi@rssushi.com.
Last updated: [To be confirmed before launch]
We accept payment by bank transfer only. We do not collect or store card numbers, and no payment card details are requested at any point.
At checkout you will receive our bank transfer details: beneficiary and IBAN/BIC — currently [To be confirmed before launch]. Please transfer the exact total shown at checkout and use your order number as the payment reference. Payment is due within 5 working days of placing the order; orders not paid within that time may be cancelled.
We do not debit your account — funds are transferred by you to our bank account. Your order is dispatched only after we confirm that cleared funds have been received. This typically takes 1–2 working days after your transfer.
All prices and totals are in Euros (EUR). Your bank may apply currency-conversion fees if you pay from a non-EUR account; these are your responsibility.
If a transfer cannot be matched to an order (missing or incorrect reference), we will contact you to resolve it. If you accidentally pay twice, we will refund the duplicate in full to the sending account. If we cannot match a payment within 10 working days, it will be returned to the sender.
Clicking "Place Order" at checkout creates a binding obligation to pay the total shown, subject to our Terms. You will receive an order confirmation email with your order number and payment instructions.
Last updated: [To be confirmed before launch]
Your jewellery must match its description, be of satisfactory quality and be fit for purpose. If it does not — for example a loose stone, a faulty clasp, a casting flaw or incorrect metal — you are entitled to a repair, replacement or refund. This legal guarantee runs for 2 years from delivery in the EU and applies to consumers.
If an item is faulty at delivery (it does not conform to contract), you may reject it within 30 days of delivery (Consumer Rights Act 2015, s.22) and receive a full refund, including any delivery charges.
Email rssushi@rssushi.com with your order number, a description of the problem and photographs. We will reply within 2 working days with next steps — typically return or collection, inspection, and then repair, replacement or refund. We cover reasonable return costs for faulty goods.
Repairs are completed in our workshop within 3–6 weeks depending on the work. If we cannot repair or replace the item, we will refund the purchase price in full by bank transfer to the original paying account.
As a courtesy, we inspect and polish your CLARKE FINE JEWELS pieces free of charge for the first 12 months after purchase (condition permitting). This service does not affect your statutory rights.
We usually reply within 2 working days.
We are a fine-jewellery atelier serving the UK and EU. Whether you need help choosing, questions about hallmarking, sizing or care, or a return or warranty query — we are happy to help.
Company: RS SUSHI LTD (No. 16222102, England and Wales)
Email: rssushi@rssushi.com
Phone: +44 7529 919093
Website: rssushi.com
Registered office: OAKTREE HOUSE 408 OAKWOOD LANE, LEEDS, LS8 3LG, UNITED KINGDOM
This form is a demo — messages are recorded on your device only. Email us directly for a real reply.
Fine Jewellery · Bridal & Gemstones
CLARKE FINE JEWELS is the fine-jewellery house of RS SUSHI LTD (Company No. 16222102, registered in England and Wales on 31 January 2025) — a boutique brand for engagement rings, bridal collections and rare gemstones, crafted in 14k and 18k gold and platinum, with stones sourced through responsible channels.
Each piece is made to order by specialist jewellers, set and finished by hand, then hallmarked in accordance with UK and EU precious-metal marking rules. Every piece is inspected before it leaves our workshop and is shipped fully insured with signature on delivery.
We work in 14k (585) and 18k (750) gold — yellow, white and rose — and Platinum 950. Diamonds are selected for cut, clarity and colour; sapphires, emeralds, rubies, pearls, spinel and padparadscha are chosen for colour and life. [Certification details to be confirmed before launch]
We are committed to conflict-free diamonds and responsibly sourced gemstones, and to transparency about provenance. [Certification details to be confirmed before launch]
Honest specifications, fair European pricing, secure bank-transfer payment, 14-day returns, the EU 2-year statutory guarantee and insured signature delivery from our EU warehouse in Germany.
Registered trader details
In line with EU and UK requirements for online traders, our company details are:
For products placed on the EU market: [To be confirmed before launch]
IBAN / beneficiary: [To be confirmed before launch]
Orders are dispatched from our EU warehouse (Germany). [To be confirmed before launch]
The EU GPSR (General Product Safety Regulation (EU) 2023/988) requires clear product identification; see the Manufacturer / EU Responsible Person details on each product page.
Shipping · Returns · Warranty · Jewellery care
A: From our EU warehouse (Germany), dispatched within 1–2 working days of cleared payment: UK 2–4 working days, EU Core 2–5, rest of Europe 3–7, rest of world 7–14. Every order is fully insured and requires a signature on delivery.
A: No. There is no free-shipping threshold. Shipping is calculated per item at checkout from the delivery zone and the size tier (S/M/L) of each piece, then summed.
A: By bank transfer only. Use your order number as the payment reference; orders are dispatched once cleared funds are received (usually 1–2 working days).
A: Yes — 14 days from receipt for standard pieces, unworn and in original packaging (EU Distance Selling / UK Consumer Contracts Regulations). Custom-made or engraved pieces cannot be cancelled once production begins.
A: A 2-year legal guarantee against lack of conformity (EU Directive 2019/771), plus UK statutory rights including the 30-day short-term right to reject faulty goods. Normal wear, misuse and third-party alterations are excluded.
A: Gold and platinum jewellery is stamped with its fineness — 585 (14k), 750 (18k) or 950 (platinum) — under UK Hallmarking Act 1973 and EU precious-metal marking rules. See the care & information block on each product page.
A: We describe each stone honestly. Individual certification documents: [Certification details to be confirmed before launch]
A: Avoid chemicals, perfume, chlorine and salt water; remove before swimming, sport and sleep; store in the pouch/box provided; clean gently with warm soapy water and a soft cloth. Full guidance on every product page.
A: For Zone D (rest of world) deliveries, local duties and import charges are your responsibility. Within the UK and EU no additional customs charges apply.
A: Rings can be resized up or down within normal limits by our workshop; contact us before ordering to confirm availability for your piece and timeline.
Last updated: [To be confirmed before launch]
CLARKE FINE JEWELS is committed to making its website accessible to all users, in line with the European Accessibility Act (Directive (EU) 2019/882, applicable from 28 June 2025 for covered services) and the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
As a business with fewer than 10 employees and annual turnover below €2 million, we may qualify for the micro-enterprise exemption under the European Accessibility Act for parts of the service, while still aiming to meet the standards above wherever practical.
If you experience an accessibility barrier, please email rssushi@rssushi.com and we will do our best to fix it or provide the information in an alternative format.